"Elsa and I were really close when we were little but one day she just shut me out, and I never knew why."
I don’t know if a lot of people realise how terribly this line hurt Anna.
She had lived her whole life thinking that her sister didn’t want to see her. That she didn’t love her. Especially after her parents died, there was no one left to take care of her. To love her. But then she met this man that seemed to love everything about her. He seemed to be her true love. Maybe she was loved. Maybe someone did love her.
But he didn’t.
And now here she is. Her only friends gone back to the mountain, her sister far away not even wanting to see her, and her “true love” who has just revealed to her that she was a pawn all along.
We may not believe what Hans is saying here, but she does.
Who in the world could love her now?
And Hans lowers Anna’s self-esteem even more with that one sentence. Hans, you are a jerk!